Specialisms

SYSTEMS SUPPORT ENGINEER (DV CLEARED, UK EYES ONLY)

Role Summary

The applicant must be a UK National and hold DV clearance as a minimum.

We have an exciting new contract opportunity based in Bristol as a Systems Support Engineer.

The role will be an initial 12-month contract and will provide you with the opportunity to support a number of critical defence IT programmes.

Key Responsibilities

• Assisting in maintaining service levels across a number of operational systems;
• Helping to administer service helpdesk, managing service requests, incidents and problems;
• Support patch events, in and out of hours, on an ongoing monthly basis;
• Performing system diagnostics, proactive maintenance and fault resolution;
• Help manage and maintain operational systems to a known state;

Key skills & qualifications

• ITIL – service principles;
• Knowledge of 2008/2012 Server;
• Knowledge of Linux servers (Operating Systems);
• Linux installation, configuration and administration;
• Undertaking changes in controlled environment;
• Knowledge of Networking & Firewalls;
• Active Directory;
• MS hotfixes & patching of COTS, in an operational environment;
• Awareness of rollout & rollback processes;
• Virtualisation using Citrix XenServer, VMware;
• Scripting and powershell.
• Technical documentation maintenance.

What we’re looking for in you

• Excellent verbal and written communication skills.
• Well-developed analytical/ problem solving/ decision making skills.
• Strong organisational skills who is adaptable in a fast-paced environment.
• Stakeholder management skills.

N.B. Due to the nature of the work hybrid/remote working is not available for this role.

In addition, a shift system is worked;

Shift 1 times are 06:45 – 14:45

Shift 2 times are 11:00 – 19:00

The shifts alternate weekly.

Location: Bristol

Rate: £46.39 per hour (inside IR35)

AAP3 is acting as an Employment Business in relation to this vacancy.