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IT Support & Infrastructure

Aap3 have been providing information technology infrastructure support for over 20 years and have an inhouse service operations centre based in Southampton. Clients rely on us to provide contract and permanent support candidates knowing that we can respond within 24 hours with any technical queries and to provide profiles of suitable candidates. 


Systems Support Engineer (DV Cleared, UK Eyes Only)

  • Cornwall
  • Contract
  • Up to £46.39 per hour

SYSTEMS SUPPORT ENGINEER (DV CLEARED, UK EYES ONLY) Role Summary We have an exciting new contract opportunity based in Bristol as a Systems Support Engineer. The role will be an initial 12-month contract and will provide you with the opportunity to support a number of critical defence IT programmes.

SYSTEMS SUPPORT ENGINEER (DV CLEARED, UK EYES ONLY)

Role Summary

The applicant must be a UK National and hold DV clearance as a minimum.

We have an exciting new contract opportunity based in Bristol as a Systems Support Engineer.

The role will be an initial 12-month contract and will provide you with the opportunity to support a number of critical defence IT programmes.

Key Responsibilities

  • Assisting in maintaining service levels across a number of operational systems;
  • Helping to administer service helpdesk, managing service requests, incidents and problems;
  • Support patch events, in and out of hours, on an ongoing monthly basis;
  • Performing system diagnostics, proactive maintenance and fault resolution;
  • Help manage and maintain operational systems to a known state;

Key skills & qualifications

  • ITIL – service principles;
  • Knowledge of 2008/2012 Server;
  • Knowledge of Linux servers (Operating Systems);
  • Linux installation, configuration and administration;
  • Undertaking changes in controlled environment;
  • Knowledge of Networking & Firewalls;
  • Active Directory;
  • MS hotfixes & patching of COTS, in an operational environment;
  • Awareness of rollout & rollback processes;
  • Virtualisation using Citrix XenServer, VMware;
  • Scripting and powershell.
  • Technical documentation maintenance.

What we’re looking for in you

  • Excellent verbal and written communication skills.
  • Well-developed analytical/ problem solving/ decision making skills.
  • Strong organisational skills who is adaptable in a fast-paced environment.
  • Stakeholder management skills.

N.B. Due to the nature of the work hybrid/remote working is not available for this role.

In addition, a shift system is worked;

Shift 1 times are 06:45 – 14:45

Shift 2 times are 11:00 – 19:00

The shifts alternate weekly.

Location: Bristol

Rate: £46.39 per hour (inside IR35)

AAP3 is acting as an Employment Business in relation to this vacancy.