Sally Ashenden

Account Manager

I have over 15 years IT recruitment experience and come from a software house and technical degree background.  Software tends to be at the heart of what I do but I help clients with roles from Architects & Analysts through Development & Test and much more.  I love helping clients find the right talent to build their teams and helping candidates find the right opportunities.  I work with clients of all shapes and sizes and enjoy the variety and individual challenges.

Mum to 1 gorgeous daughter and with a passion for good food, The New Forest, Camping & maybe the occasional G&T – especially when the sun is shining!!


IT Service Desk Analyst

  • Hertfordshire
  • Contract
  • £23 - £24 per hour

6 month initial contract for an IT Service Desk Analyst providing IT support to the organizations employees. Hybrid role you must be commutable to their site in Rickmansworth.

6 month initial contract for an IT Service Desk Analyst providing IT support to the organizations employees. Hybrid role you must be commutable to their site in Rickmansworth.

Role is inside IR35

Key requirements:

  • 2+ years recent IT Service desk experience in a 1st line role
  • Experience supporting sizeable end user environments
  • Excellent communication, customer service and telephone skills essential in addition to support of the following:
  • Windows 10 operating systems.
  • Office 365/ O365
  • Web applications
  • PC, Laptop and Printer hardware.
  • iPhones and iPads.
  • Active Directory services.
  • Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
  • Demonstrate commitment and enthusiasm for service quality and customer focus.

IT Service desk analyst: helpdesk, service desk, 1st line, 1st level, First line, first level

AAP3 is acting as an Employment Business in relation to this vacancy.


IT Service Desk Analyst

  • Hertfordshire
  • Contract
  • £23 - £24 per hour

6 month initial contract for an IT Service Desk Analyst providing IT support to the organizations employees. Hybrid role you must be commutable to their site in Rickmansworth.

6 month initial contract for an IT Service Desk Analyst providing IT support to the organizations employees. Hybrid role you must be commutable to their site in Rickmansworth.

Role is inside IR35

Key requirements:

  • 2+ years recent IT Service desk experience in a 1st line role
  • Experience supporting sizeable end user environments
  • Excellent communication, customer service and telephone skills essential in addition to support of the following:
  • Windows 10 operating systems.
  • Office 365/ O365
  • Web applications
  • PC, Laptop and Printer hardware.
  • iPhones and iPads.
  • Active Directory services.
  • Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
  • Demonstrate commitment and enthusiasm for service quality and customer focus.

IT Service desk analyst: helpdesk, service desk, 1st line, 1st level, First line, first level

AAP3 is acting as an Employment Business in relation to this vacancy.


1st/ 2nd line IT Support Analyst

  • Hampshire
  • Permanent
  • £30000 - £35000.00 per annum + + bens

Excellent opportunity for an experienced 1st/ 2nd line IT Support Analyst to join this global organisation supporting their EMEA staff. You will need experience in 1st and 2nd line support. You will need to drive and have transport to be successful in this role. Hybrid working

1st/ 2nd line IT Support Analyst: 1st/2nd Line, Service Desk, helpdesk, 1st/ 2nd Level laptops, desktops, Windows, AD, O365, Citrix, VMWare, SCCM, Printers, connectivity

Excellent opportunity for an experienced 1st/ 2nd line IT Support Analyst to join this global organisation supporting their EMEA staff. You will need experience in 1st and 2nd line support.

  • You will need around 2+ years experience within an IT Support/ IT Service desk role working in a busy environment.
  • Must drive and have your own transport
  • The company offer excellent training and development opportunities
  • Currently mix of home working and office on a rota basis due to covid
  • On an on call rota on a 1 in 7 week scenario (call levels are very low)

Key skills and experience sought:

  • Proven background in IT Support/ service desk support around 2+ years
  • Good troubleshooting skills ideally covering Windows, AD, O365, web, files, Citrix, VMWare, laptops, printers, connectivity issues
  • Experience with SCCM or similar remote deployment tools
  • Well motivated individual happy to assist as required
  • Good problem solving skills
  • First class communication skills and ability to liaise effectively with end users and keep them updated – customer service orientation
  • Ideally ITIL certified or experience within ITIL based corporate environments and knowledge of SOX ideal but not essential
  • Good team working skills

1st/ 2nd line IT Support Analyst: 1st/2nd Line, Service Desk, helpdesk, 1st/ 2nd Level laptops, desktops, Windows, AD, O365, Citrix, VMWare, SCCM, Printers, connectivity

For more information on both contract and permanent roles via aap3 Recruitment, industry news and updates, check out our new website, follow our aap3 Defence & Aerospace Recruitment page on Linkedin and follow us on twitter @aap3recruitment


Platform Engineer – Linux

  • London
  • Contract
  • £450 - £650 per day

Longterm contract opportunity for an experienced Linux Platform Engineer working with an organization in the finance sector. In this role you will work on the Linux systems that run their trading platforms and exchange. Hybrid working Role is inside IR35. Experience in the financial sector is required.

Longterm rolling contract opportunity for an experienced Linux Platform Engineer working with an organization in the finance sector.

In this role you will work on the Linux systems that run their trading platforms and exchange. This will include troubleshooting, incident resolution, maintenance, project delivery and support for proactive and preventative analysis of Production & development systems.

Hybrid working with time required on-site in London.

Role is inside IR35.

Experience in financial sector is required

Key experience sought:

  • Strong and proven background with Redhat Enterprise Linux/ CentOS 5/6/7 managed through a satellite infrastructure
  • Managed an estate of 1000+ hosts across administration, networking, backup, restore, monitoring & troubleshooting
  • 1+ years scripting experience (bash/Perl/ Ruby and automating tasks with Puppet and Redhat Satellite
  • Comfortable writing new and existing configuration management (Puppet ideally)
  • Strong working knowledge of common Linux file systems (ext3, ext4, XFS) and LVM configuration and management as well as hardware RAID concepts.
  • Experience with custom RPM generation.
  • Strong analytical and troubleshooting skills.
  • Excellent communication, interpersonal and team working skills
  • Calm under pressure and able to work to tight deadlines

Platform Engineer – Linux: Red Hat Linux, CentOS, scripting, Puppet, Linux systems administration, financial, finance

AAP3 is acting as an Employment Business in relation to this vacancy.


Platform Engineer – Linux

  • London
  • Contract
  • £450 - £650 per day

Longterm 3yr contract opportunity for an experienced Linux Platform Engineer working with an organization in the finance sector. In this role you will work on the Linux systems that run their trading platforms and exchange. Hybrid working Role is inside IR35. Experience in the financial sector is required.

Longterm 3yr rolling contract opportunity for an experienced Linux Platform Engineer working with an organization in the finance sector.

In this role you will work on the Linux systems that run their trading platforms and exchange. This will include troubleshooting, incident resolution, maintenance, project delivery and support for proactive and preventative analysis of Production & development systems.

Hybrid working with time required on-site in London.

Role is inside IR35.

Experience in financial sector is required

Key experience sought:

  • Strong and proven background with Redhat Enterprise Linux/ CentOS 5/6/7 managed through a satellite infrastructure
  • Managed an estate of 1000+ hosts across administration, networking, backup, restore, monitoring & troubleshooting
  • 1+ years scripting experience (bash/Perl/ Ruby and automating tasks with Puppet and Redhat Satellite
  • Comfortable writing new and existing configuration management (Puppet ideally)
  • Strong working knowledge of common Linux file systems (ext3, ext4, XFS) and LVM configuration and management as well as hardware RAID concepts.
  • Experience with custom RPM generation.
  • Strong analytical and troubleshooting skills.
  • Excellent communication, interpersonal and team working skills
  • Calm under pressure and able to work to tight deadlines

Platform Engineer – Linux: Red Hat Linux, CentOS, scripting, Puppet, Linux systems administration, financial, finance

AAP3 is acting as an Employment Business in relation to this vacancy.


1st / 2nd line IT Support Analyst

  • Hampshire
  • Contract
  • Negotiable

3 month initial contract opportunity for a 1st and 2nd line IT Support Analyst to work with this global organisation. Hybrid working Fareham/ home The role is inside IR35 In this role you will work as part of a team providing both 1st and 2nd line IT Support internally to the organisations staff. This will include taking service desk calls, working through support tickets, assisting at the desk-side and undertaking project based work.

3 month initial contract opportunity for a 1st and 2nd line IT Support Analyst to work with this global organisation.

Hybrid working Fareham/ home

The role is inside IR35

In this role you will work as part of a team providing both 1st and 2nd line IT Support internally to the organisations staff. This will include taking service desk calls, working through support tickets, assisting at the desk-side and undertaking project based work. A sound technical background combined with excellent communication and problem solving skills required. You must have solid 1st and 2nd line IT support support skills for this role.

You should ideally drive and have your own transport.

Friendly team based working environment.

Key skills and experience sought:

  • Proven background within 1st and 2nd line IT support and happy to assist as required
  • Strong technical capability ideally covering Windows, Active Directory, Email, Citrix, VMWare, laptops, printers, connectivity, O365, cloud issues
  • Experience with SCCM or similar remote deployment tools
  • Good problem solving skills
  • First class communication skills and ability to liaise effectively with end users and keep them updated – customer service orientation
  • Ideally ITIL certified or experience within ITIL based corporate environments
  • Good team working skills

1st/ 2nd line IT Support Analyst: 1st/ 2nd line, 1st/ 2nd level, Windows, AD, Active Directory, Email, Citrix, VMWare, laptops, printers, connectivity, O365, cloud

AAP3 is acting as an Employment Business in relation to this vacancy.


Platform Engineer – Linux

  • London
  • Contract
  • Negotiable

longterm contract opportunity for an experienced Linux Platform Engineer working with an organization in the finance sector. In this role you will work on the Linux systems that run their trading platforms and exchange. Hybrid working Role is inside IR35.

Longterm contract opportunity for an experienced Linux Platform Engineer working with an organization in the finance sector.

In this role you will work on the Linux systems that run their trading platforms and exchange. This will include troubleshooting, incident resolution, maintenance, project delivery and support for proactive and preventative analysis of Production & development systems.

Hybrid working with time required on-site in London.

Role is inside IR35.

Key experience sought:

  • Strong and proven background with Redhat Enterprise Linux/ CentOS 5/6/7 managed through a satellite infrastructure
  • Managed an estate of 1000+ hosts across administration, networking, backup, restore, monitoring & troubleshooting
  • 1+ years scripting experience (bash/Perl/ Ruby and automating tasks with Puppet and Redhat Satellite
  • Comfortable writing new and existing configuration management (Puppet ideally)
  • Strong working knowledge of common Linux file systems (ext3, ext4, XFS) and LVM configuration and management as well as hardware RAID concepts.
  • Experience with custom RPM generation.
  • Strong analytical and troubleshooting skills.
  • Excellent communication, interpersonal and team working skills
  • Calm under pressure and able to work to tight deadlines
  • Financial sector experience ideal

Platform Engineer – Linux: Red Hat Linux, CentOS, scripting, Linux systems administration

AAP3 is acting as an Employment Business in relation to this vacancy.


ERP IT Trainer

  • Hertfordshire
  • Contract
  • £450 - £500 per day

Contract opportunity for an ERP IT Trainer with a global organization. In this role he will be responsible for development and delivery of ERP training.

Contract opportunity for an ERP IT Trainer with a global organization. In this role he will be responsible for development and delivery of ERP training.

Outside IR35

Some work can be remote but for the month of July will need to be onsite for Go Live

Key skills and experience sought:

  • Develop learning materials, tools and support materials to be used by the business
  • Ensure materials are developed in line with the Training Needs Analysis
  • Work closely with both business and functional teams to ensure the material created to meet the needs of the business
  • Deliver training as required via a range of methods, to include remote (via teams), classroom and 1-2-1 settings
  • Ensure all sessions are interactive as well as engaging for all attendee
  • Adhere to the Training Approach Documents
  • Offer support to delegates during the initial rollout phase
  • Update materials as required in line with changes identified by the Business Readiness Team
  • Experienced Training professional with multiple experiences training in large-scale ERP transformations
  • Dynamic and positive personality, able to quickly establish relationships and credibility both delegates and senior stakeholders
  • Good knowledge of ERP business processes, including Finance, Procurement and Projects
  • Previous experience with Oracle (on-premise or Cloud) is a definite advantage
  • Practical hands-on approach

ERP IT Trainer: Trainer, Training, ERP, Oracle, Oracle Cloud, Oracle Fusion, EBS

AAP3 is acting as an Employment Business in relation to this vacancy.


Oracle ERP Functional Design Product Manager

  • Hertfordshire
  • Contract
  • open to market rate

6 month contract opportunity for an Oracle ERP Functional Design Product Manager to work with a leading global construction organization. You will be responsible for ensuring the cohesive design of the Oracle ERP System across Record to Report, Source to Pay and Project to Cash. This role will be based onsite at Rickmansworth and is Inside IR35

6 month contract opportunity for an Oracle ERP Functional Design Product Manager to work with a leading global construction organization.

You will be responsible for ensuring the cohesive design of the Oracle ERP System across Record to Report, Source to Pay and Project to Cash.

This role will be based onsite at Rickmansworth and is Inside IR35

Key skills and experience required:

  • Demonstrable experience of managing a high performing team.
  • Functional knowledge and 10+ years demonstrable experience of Oracle ERP across the Record to Report, Source to Pay and Project to Cash value streams.
  • Experience of designing lean solutions (knowledge/qualification in Lean Six Sigma is desirable).
  • Knowledgeable in solution architecture and business analysis (TOGAF/Business Analysis qualifications desirable).
  • Ability to work and lead others in both waterfall and agile environments, and to understand when either approach is needed.
  • Good knowledge of application testing approaches
  • Proactive and passionate about delivering best practice methodologies to obtain results.
  • A structured approach to work, ensuring clarity of team responsibilities.
  • Excellent interpersonal and communication skills and experience of working with stakeholders, and technical teams across the organisation.

Oracle ERP Functional Design Product Manager: Oracle ERP, Oracle EBS, Oracle Fusion, Oracle eBusiness suite, Record to Report, Source to Pay, Project to Cash, R2R, S2P

AAP3 is acting as an Employment Business in relation to this vacancy.


Oracle ERP Delivery Manager

  • Hertfordshire
  • Contract
  • £450 - £550 per day + Flex on market rates

6 month contract opportunity for an Oracle ERP Delivery Manager working with a leading construction organization. In this role you will be responsible for a team of administrators and technical staff who are responsible for providing ERP administration, technical support, and guidance to the UK business. You will track and improve service performance. This role will be based onsite at Rickmansworth and is inside IR35

6 month contract opportunity for an Oracle ERP Delivery Manager working with a leading construction organization.

In this role you will be responsible for a team of administrators and technical staff who are responsible for providing ERP administration, technical support, and guidance to the UK business.

You will track and improve service performance.

This role will be based onsite at Rickmansworth and is inside IR35

Key skills required:

  • Demonstrable experience of managing a high performing team.
  • Extensive ERP experience in a Support Role, operating at a Senior level within a large PLC.
  • Experience of working within a large, complex, customer focussed environment.
  • 5+ years of core Oracle systems and Oracle service and operational procedures and administrating an Oracle Cloud ERP solution.
  • ITIL qualification and 5+ years’ experience of implementing and working in ITIL service operations.
  • Extensive experienced working with delivering team ensuring release and environment management governance and stable Oracle platforms.
  • Strong background in management within an Oracle ERP Business Support Environment and experience of delivering a continuous improvement agenda.
  • Demonstrable ability to engage with vendors and review technical proposals to ensure technical solutions meet business objectives.
  • Ability to work and lead others in both waterfall and agile environments, and to understand when either approach is needed.
  • Proactive and passionate about delivering best practice methodologies to obtain results.
  • A structured approach to work, ensuring clarity of team responsibilities.
  • Excellent interpersonal and communication skills and experience of working with stakeholders, and technical teams across the organisation.

Oracle ERP Delivery Manager: Delivery Manager, Oracle ERP, ITIL, Oracle ERP Platforms

AAP3 is acting as an Employment Business in relation to this vacancy.