Opportunity for an experienced 1st line IT Service desk analyst, you will provide technical support to UK employees. Currently home-based role. Excellent telephone skills essential backed by sound base of technical knowledge. Excellent service level skills key.
Opportunity for an experienced 1st line IT Service desk analyst, you will provide technical support to the organizations UK employees. Currently home-based role but must be accessible to Rickmansworth HQ.
- 2 years recent IT Service desk experience in a 1st line role
- Excellent communication, customer service and telephone skills essential in addition to support of the following:
- Windows 10 operating systems.
- Office 365/ O365
- Web applications
- PC, Laptop and Printer hardware.
- iPhones and iPads.
- Active Directory services.
- Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
- Demonstrate commitment and enthusiasm for service quality and customer focus.
IT Service desk analyst: helpdesk, servicedesk, 1st line, 1st level, First line, first level
AAP3 is acting as an Employment Business in relation to this vacancy.