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Talent and Learning Professional

  • Lancashire
  • Contract
  • Up to £13.16 per hour

TALENT & LEARNING PROFESSIONAL

Role Summary

We have an exciting new contract opportunity based in Preston as a Talent & Learning Professional.

The role will be an initial 6-month contract and will provide you with the opportunity to provide administrative support to the learning and development function of a major defence company.

Key Responsibilities

  • Deliver the transactional Delegate Management services such as Blue collar / manual staff training courses.
  • Deliver core DM transactional services on all courses as directed by the workflow manager.
  • Act as directed by Team Leader on key activities.
  • Provide a wide range of supporting administration for the Talent & learning Team.
  • Work with established internal and external customers to defined processes in providing a seamless service to customer.
  • Process invoicing requests.
  • Assist with the resolution of general issues and escalated queries from the Customer Support Team in connection with on-site venues and training providers.
  • Point of contact for external/internal enquiries originating from other service streams.
  • General team admin tasks, including issue of forms, processing certificates, updating training records, post etc.
  • Participate in regular team meetings.

Key skills & qualifications

  • Good administration and organisational skills
  • Knowledge of the customer is desirable
  • Basic understanding of our Service Definitions
  • Good IT skills, in particular MS Excel, MS Word, HR Services Contact Model (ServiceNow), Coupa Invoicing System

What we’re looking for in you

  • Excellent verbal and written communication skills.
  • Well-developed analytical/ problem solving/ decision making skills.
  • Strong organisational skills who is adaptable in a fast-paced environment.
  • Stakeholder management skills.

Location: Preston

Rate: £13.16 per hour (inside IR35)

AAP3 is acting as an Employment Business in relation to this vacancy.

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