Apply now

service desk Technician

  • Hampshire
  • Permanent
  • £21000.00 - £23000.00 per annum + benefits

Person Specification
An enthusiastic individual with good communication skills and a high attention to detail, able to work as part of a team as well as managing their own work load and time management. Keen to learn – through on the job training, formal training and personal study.
Essential Skills:
➢ Strong Customer Service Skills
➢ Strong Desktop and general IT Skills
➢ Resilient with the ability to problem solve IT issues
➢ Clear written and verbal skills
➢ Experience working with the Microsoft Office Suite
➢ Experience with Windows 7 and 10 desktop supports
➢ Basic TCP/IP networking skills (addressing, name resolution etc.)
Desirable skills
➢ Experience working with Active Directory and MS Exchange
➢ Experience working in cloud-based environments – Office 365, Azure
➢ Experience with Windows Server 2008, 2012, 2016 and 2019.
➢ VoIP experience
➢ Experience in Citrix environments
Personal Attributes:
➢ Warm and professional telephone manner
➢ Ability to work as part of a team
➢ Must have ability to empathise and listen actively to customers IT needs
➢ Excellent Customer Service Skills

For more information on both contract and permanent roles via aap3, industry news and updates, check out our brand new website, follow our aap3 Recruitment page on Linkedin and follow us on twitter @aap3recruitment

Apply Now