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Recruitment Operations Administrator
Recruitment Operations Administrator
Role Summary
We have an exciting new contract opportunity based in Preston as a Recruitment Oporations Administrator.
The role will be an initial 12-month contract and will provide you with the opportunity to work as part of the Contingent Team within the Recruitment Operations function to deliver a best in class recruitment service.
Key Responsibilities
- Providing regular communications to support the recruiters in updating hiring managers, candidates and agencies.
- Providing a quality customer service, interacting with suppliers, other teams and stakeholders, answering enquires and escalating where appropriate
- Building and developing effective and collaborative relationships with colleagues and customers
- Providing advice and offering support with minimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised
- Manipulating data and working with trends to improve data and input it into different formats to ensure reporting demands are met.
- Responsible for providing timely and accurate accounting data in order to send out weekly billing and clocking reports ensuring all queries are actioned and responded to.
- Looking at accounting data to help solve issues raised by the business or suppliers due to billing discrepancies , with great attention to detail.
- Managing and achieving all personal performance standards, internal & external SLAs and quality measures
- Multi-tasking lots of open queries at any one time effectively while maintaining own workload.
- Responsible for on boarding new contingent workers and ensuring they are hired ahead of first day readiness.
- Responsible for checking and releasing vacancies out to the market and administering contract extensions across the business in a timely manner.
Key skills & qualifications
- Knowledge of recruitment processes is essential with knowledge of contingent recruitment highly desirable
- Excellent IT skills, in particular applicant tracking systems
- Ability to understand and champion the importance of data integrity, timely and accurate reporting and uses this information to run efficient processes
- Experience of recruiting volume campaigns as well as unique roles and the variances in between
- Experience of working within agreed HR policies and processes and provide ad hoc recruitment advice
- Ability to resolve multiple highly complex operational issues
- Experience of delivering to and working with service level agreements and service definitions.
- Ability to challenge and influence at all levels internally and externally.
- Ability to deliver niche and high volume transactional recruitment services
- Proven ability of challenging and improving stakeholder perception through delivery of contractual measures and excellent service
What we’re looking for in you
- Excellent verbal and written communication skills.
- Well-developed analytical/ problem solving/ decision making skills.
- Strong organisational skills who is adaptable in a fast-paced environment.
- Stakeholder management skills.
Location: Preston
Rate: £14.29 per hour (inside IR35)
AAP3 is acting as an Employment Business in relation to this vacancy.