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IT Service Desk Analyst

  • Hertfordshire
  • Contract
  • £24.00 - £24.08 per hour

6 month initial contract for an IT Service Desk Analyst providing IT support to the organisations employees. Hybrid – 1 week in 4/5 onsite the rest remote. You must be commutable to their site in Leavesdon Watford

You will need 2 years proven experience in an IT Service desk role to be successful in this position combined with first-class customer service and interpersonal skills.

Role is likely to extend/ be ongoing.

Role is inside IR35

Key requirements:

  • 2+ years recent IT Service desk experience in a 1st line role
  • Experience supporting sizeable end user environments
  • Excellent communication, customer service and telephone skills essential in addition to support of the following:
  • Windows 10 operating systems.
  • Office 365/ O365
  • PC, Laptop and Printer hardware.
  • iPhones and iPads.
  • Active Directory services.
  • Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
  • Demonstrate commitment and enthusiasm for service quality and customer focus.

IT Service desk analyst: helpdesk, service desk, 1st line, 1st level, First line, first level

AAP3 is acting as an Employment Business in relation to this vacancy.

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