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IT Service Desk Analyst

  • Hertfordshire
  • Contract
  • £24 - £25 per hour

3 month initial contract opportunity for an experienced 1st line IT Service desk analyst, you will provide technical support to the organizations UK employees. Currently a mix of home-based and in the office on a rota basis. You must be based within a commutable distance of their London offices.

Key requirements:

  • 2+ years recent IT Service desk experience in a 1st line role
  • Experience supporting sizeable end user environments
  • Excellent communication, customer service and telephone skills essential in addition to support of the following:
  • Windows 10 operating systems.
  • Office 365/ O365
  • Web applications
  • PC, Laptop and Printer hardware.
  • iPhones and iPads.
  • Active Directory services.
  • Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
  • Demonstrate commitment and enthusiasm for service quality and customer focus.

IT Service desk analyst: helpdesk, service desk, 1st line, 1st level, First line, first level

AAP3 is acting as an Employment Business in relation to this vacancy.

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